Do I actually need a buyer's agent?
Plenty of people can buy a property — that was never the hard part. What's rare is the strategy and the roadmap to turn a handful of purchases into genuine financial freedom and passive income. Unless you've actually built that yourself, it's very hard to replicate — and that's what you're really paying us for. It shows up in the numbers, too: the broader market has grown around 7% a year, while the properties we've acquired for clients have averaged roughly 12–15% per annum since inception — close to double. Against a fee that's a fraction of that outperformance, the maths tends to speak for itself. Past performance isn't a guarantee of future results.
How are you different from other buyers agents?
A few ways — and they're the reasons clients stay with us. You work directly with us, Matthew and Lily, from the first call to long after settlement; you're never handed to a junior you've never met. We coach the mindset, not just the purchase, because what stalls most investors isn't borrowing power — it's what they believe is possible. And we're the only buyers agency in Australia that puts its clients through a complimentary two-day investor retreat: we pour our own time and energy into you, because your time and energy is your most valuable resource, and the more we invest in you the further you go. That depth of care is rare — and if you've ever worked with a larger firm and felt like a number, it's exactly the gap we built Mok Property to fill.
How do you choose the properties you recommend?
By one unbreakable rule: we will never put you into a property we wouldn't buy ourselves. We're hands-on investors across the full cycle — acquisition, tenanting, sale — so every recommendation goes through the exact same lens we use for our own money. That discipline is the foundation the whole business was built on, and it's a big part of why our clients' portfolios have performed the way they have.
What happens after I buy — do you disappear?
No — that's where the real relationship begins, and it's a world away from the once-a-year check-in most agencies call a review. You're invited back to our retreats, you keep getting the education that compounds smart decisions over time, and we run proper portfolio reviews with your accountant and mortgage broker at the table — so we can confirm, together, that you're still on track to your goals and adjust the plan if you're not. Add Lily coordinating settlement, property management and tenanting, and you've got a genuine team around you for years — not a deal that ends at the keys.
How do you charge — and are you independent?
A fixed professional fee, agreed up front for the scope of work. We're paid by you and only you — never by sellers, developers or selling agents — so there are no commissions or kickbacks colouring what we recommend. We'll walk you through the fee on your strategy call, once we both understand what you're trying to build.
I want to buy interstate. How does that work if I can't be there?
It's most of what we do. We handle the market selection, the on-the-ground due diligence, the agents, the negotiation and the coordination — and once you've bought, Lily manages everything through to settlement and tenanting. You get the opportunity without the logistics. It's the part our interstate clients tell us they value most.
I already own a property or two. Is it too late to start?
That's exactly who we help. Most people stall at two or three properties — not because they've run out of money, but because they've run out of strategy, or their borrowing power is structured the wrong way. Untangling that and engineering the path forward is the core of what we do.
How long does it take — and how much of my time will it need?
Two parts to that. Your time: very little — the research, shortlisting, inspections, negotiation and coordination all sit with us, so you stay focused on your career, not buried in spreadsheets. The wait: because we're boutique, we don't work from a list of pre-bought stock we're trying to move on — every property is matched to your individual goals and circumstances from scratch, which tends to make our wait times shorter than the bigger agencies, not longer. But we're never afraid to take the time it takes. Speed isn't how we measure success; getting you to your goal is — and that's a by-product of quality asset selection. We move when the right property is in front of us, not a day before.
How do the recent Budget changes affect my strategy?
The May 2026 Federal Budget reshaped the rules around negative gearing and capital gains tax on established properties — and a lot of investors are understandably unsure where that leaves them. We're not. Matthew and our trusted specialists — the accountants and brokers we work alongside — have already worked through the changes in detail and adapted our approach, so everything we recommend is built for the post-Budget environment, not the old playbook. You'll be making decisions on current, considered thinking, with a team that's fully across the new rules. The precise tax treatment for your circumstances is always confirmed with your own licensed accountant.
Are you giving me financial, tax or legal advice?
No — and that's deliberate. We provide strategy and coordination, and we work alongside your licensed mortgage broker, accountant and solicitor to put the plan into action. Being able to think across all of those disciplines at once is the advantage; staying in our lane is what keeps your plan sound.